Returns & Exchanges

Returns are not accepted unless the item arrives damaged by the carrier or is significantly different from its description. Almost everything we sell is pre-owned and is sold exactly as described and photographed.

Transit damage: If your item arrives damaged, please contact us within 48 hours of delivery with clear photos of the damaged packaging and the item itself.

Claims process: Please contact us before opening a return request. We will work with you to file an insurance claim and make it right.

Minor cosmetic wear that was disclosed in the listing or shown in the photos is not a reason for a return. Please review all photos before purchasing — they are part of the condition description.